Notice to International Buyers:

I am happy to assist international buyers. Unfortunately, English is the only language I understand, so all correspondence to me must be in English if you expect a reply.

The PAYPAL Buttons on the website are for use by residents of the United States of America only. Be aware that Canada is considered an international destination.

If you live somewhere other than the United States of America and would like to buy something from Randakk's Cycle Shakk, send an email to: randakk@hotmail.com indicating what you would like to buy. I will promptly send pricing and special ordering instructions.

There is a surcharge for all international orders. The reason for this policy is that all international orders require that I stand in line at the Post Office. I must also complete a rather elaborate customs declaration form depending on the value of the shipment and the destination country. Also, there are a few countries which are banned by US Postal regulations. Finally, I also incur currency conversion charges on most international orders.

I ship most international orders via United States Postal Service AirMail. This usually provides 7-14 day delivery to most international destinations. For an additional charge, I can ship to some international destinations via United States Postal Service Global Priority Mail (4-5 days to most destinations). No tracking numbers are available with either of these shipping methods. Tracking numbers are only available with United States Postal Service Global Express Mail which I do not offer because it is prohibitively expensive.

Important: delivery times are estimates, highly variable, beyond my control and not guaranteed. Recently, some international shipments have been taking up to 8 weeks for delivery due to delays in customs on the receiving end regardless of shipping method used. DO NOT ORDER IF YOU ARE NOT PREPARED TO WAIT THIS LONG!

I accept PAYPAL or Western Union (wire transfers only) for international orders. I do not accept money orders of any type. Very important for international customers - if paying via PAYPAL, DO NOT use the PAYPAL "Add Item to Cart" buttons on my website. These are for domestic United States customers only.

For obvious reasons, I do not accept payments greater than required for the purchased merchandise nor will I provide refunds for the "difference." Don't waste your time by asking me to do so.

Unfortunately, there is a high incidence of inefficiency, theft and corruption in the postal services of many countries. Problems of this nature are why I may discontinue international shipments in the future. International delivery times are estimates, highly variable, beyond my control and not guaranteed. Customs clearance time requirements are very unpredictable.

I have not detected any predictable benefit to Global Priority or other more expensive shipping methods in terms of actual shipping times. USPS Air Mail service does not provide a tracking mechanism. I do not purchase insurance for the reasons that the time and paperwork to collect is overwhelming.

Finally, I am not willing to falsify US Customs forms that I am required to complete for international shipments so please don't ask me to do so. This would expose me to serious criminal penalties and possible jail time. All of Randakk's shipments are properly marked as merchandise. I'm very sorry that you may have to pay customs duties, but I don't control the taxes in your jurisdiction.

Thanks very much for your understanding on these matters.

Please read: Disclaimers

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