Terms and Conditions
Shipping and Delivery
United States Postal Delivery times are estimates. We do not guarantee United States Postal Delivery Time. For the fastest delivery, please place your orders before 12:00 PM Eastern Time, otherwise your order will be shipped on the next business day. Business days are Monday through Friday. Note: Due to the large volume of orders placed over the weekend, ground orders placed after 5:00 PM Sunday through Monday will be shipped out on Tuesday.*
Next Day Air orders and 2nd Day Air orders need to be placed before 12:00 PM or they will go out the following business day. Customers will receive their package on Monday for a next day air order that is processed before 12:00 PM on Friday. Customers will receive their package on Tuesday for a 2nd day air order that processes before 12:00 PM on Friday.
There is no Saturday/Sunday delivery.
* Next Day and 2nd Day orders placed over the weekend ship out Monday.
Please select International Shipping option. International customers have the option to choose between UPS, USPS Priority or USPS First-Class shipping. We do not recommend First-Class International due to the high risk of lost packages. Customers who choose First-Class shipping will be fully responsible for tracking and lost packages. Randakks Cycle Shakk will not be responsible.
Also, if the USPS web site is unavailable while Randakks Cycle Shakk calculates shipping costs, a default shipping cost may be entered based on product value. Please note we may need to adjust shipping costs in this situation.
International Shipping costs do not include any duties, taxes, or brokerage fees that may result of the products being shipped from the United States. Buyer is responsible for any and all duty, tax or brokerage fees that may result from the shipment. Please check with your local customs office for further details.
Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.
Shipping to a P.O. Box
Because of UPS limitations, we cannot ship items via UPS to a Post Office box. UPS requires a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders where the item description states shipment by UPS, or where you require delivery by UPS. We will automatically switch orders going to a PO Box over to USPS Priority Mail if a UPS shipping option is selected. Packages will be shipped without requiring signature.
We offer free shipping on all orders over $100 within the contiguous (lower 48) United States. We offer free shipping on all international orders over $300 outside the United States.
Note, some bulky and/or heavy items are not eligible for free shipping. If the item is not eligible, it is noted in the product description and you are alerted when checking out. If you wish to receive free shipping, please remove the item that is not eligible.
Free shipping is not eligible with other discounts such as dealer discounts.
If returning items that were shipped for free, customer may incur extra return fees to cover the free shipping cost.
Chemicals, oils, aerosol spray cans are all considered hazardous material. We cannot ship these products internationally or to Alaska and Hawaii. Within the contiguous USA, we cannot ship these hazardous materials via air (air includes USPS Priority and Express Mail, UPS 3-Day or faster services) - UPS Ground is the ONLY shipping option for these items.
Shortages and Shipping Damage
Damage or loss in transit by courier is the responsibility of the carrier (you Must contact the carrier in case of Damage or Non delivery and make a claim). Shipments must be opened immediately upon receipt and the contents checked for completeness, damage and proper application as we will not accept claims after 10 days from date the package was received. If there is any damage to the order, place a claim with the carrier immediately and be sure to keep all original shipping cartons, packing,etc. The courier company will want to examine them before approving claim for payment. Mail shipments (outside USA) often are held by Customs or the Post office and customers should check with your carrier and also the local post office/customs department if the package does not arrive in a timely manner.
Orders can only be placed Online and the site has been certified as secure. We do not have a minimum order and all prices are in US Dollars. Prices are subject to change. We accept Visa, Mastercard, American Express and Discover Cards and payments by Paypal. Additions or other changes cannot be made to orders after they are placed.
Paypal E-Check orders will be held until the funds clear. Money orders and paper checks are not accepted. We do not accept Cash On Delivery (COD) payments.
If you cannot purchase by Paypal or credit card, we recommend asking a friend or relative who does have these options available to place the order for you. The Online system sends a notice of shipment and a Tracking number when the shipment is made.
Randakks Cycle Shakk reserves the right to cancel any order prior to shipment at its discretion. In the event of a cancellation the refund process for the full payment shall be started at the same time as the cancellation, and the customer will be notified via email.
When placing your order, please double check the product photo and description to make ensure that the part you order fits your specific bike, as all qualifying returns have a 15% restocking fee, and shipping is non-refundable. Please see our Returns Policy for further details.
Gift certificates expire one year after the date of purchase.
We accept in store pickups. We love meeting our customers! If you would like to pick up the item, please contact our customer service department ahead of time so we can have your order ready. We will refund you the shipping cost if you choose to pick up the items yourself. We cannot discount your shipping cost until after you have placed the order. The refund could take several days to process depending on bank processing times.
State Sales Taxes
For all Randakks Cycle Shakk purchases, sales tax will be charged where Randakks Cycle Shakk is required by law to charge tax. We will charge the applicable City, County and State sales and or use taxes in the following states: Florida.
General merchandise is guaranteed for 45 Days from date of retail against manufacturers defect in workmanship or material. Guarantee is limited to replacement of the unit or defective component thereof only. Any item which has been modified, subjected to misuse, neglect, incorrect installation or application is not covered.
We make no warranty, express or implied concerning noninfringement, the products, or merchantability or fitness of the products for any particular purpose, and expressly disclaim all such warranties. Buyer assumes all risks and liabilities arising out of possession, use, or resale of the products, whether used singly or in combination with other material, including, but not limited to, any risk or liability based on alleged negligence on the part of Randakks Cycle Shakk.
Having said that, we make every effort to ensure every product we sell is made from quality materials and fits your motorcycle. If you have a problem, we make every effort to help resolve the issue. Please see our Returns Policy for further details.
Please note, manufacturer warranties must be addressed with the manufacturers and often times the manufacturers require any claimed defective part be sent directly to them.
Buyer shall defend, indemnify and hold Randakks Cycle Shakk and its suppliers, including, but not limited to, their affiliates, agents, assigns, attorneys, employees, insurers, officers, predecessors, representatives, and successors, harmless from and against all claims, liabilities, costs and expenses (including, but not limited to, those related to injury or to death of Buyer or other persons) arising from or connected with (a) a breach by Buyer of this Agreement or (b) the possession, handling, use, or resale of the products by Buyer or others, including, but not limited to, any claims alleging negligence on the part of Randakks Cycle Shakk. Randakks Cycle Shakk may participate in the defense of any such claim for the further protection of its own interests.
Limitation of Liability
Without limiting the scope of any other terms and conditions herein, including Randakks Cycle Shakk disclaimer of warranties, no claim of any kind, whether as to products delivered or for non-delivery of products, or otherwise, and whether based on contract, breach of warranty, negligence, strict liability, indemnity, contribution, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL Randakks Cycle Shakk BE LIABLE FOR LOSS OF BUSINESS, LOSS OF PROFITS OR GOOD WILL, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BUYER’S CLAIM IS BASED ON CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, CONTRIBUTION, OR OTHERWISE, AND NOTWITHSTANDING ANY CLAIM THAT SUCH LOSSES WERE REASONABLY FORESEEABLE TO Z1 Enterprises OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
Without limiting the scope of any other terms and conditions herein, Randakks Cycle Shakk shall not be responsible or liable for any delay or failure to deliver any or all of the products for causes beyond its reasonable control, including, but not limited to, any cause or circumstance which makes impracticable the production, transportation or delivery of the products. Randakks Cycle Shakk may cancel an order to the extent the quantity not delivered is due to any such cause or circumstance. In no event shall Randakks Cycle Shakk be obligated to purchase products to replace any quantity not delivered due to any such cause or circumstance. In the event of any cause or circumstance excusing Randakks Cycle Shakk, Randakks Cycle Shakk shall have the right to allocate any remaining product supply among its customers, including those not under contract, in a fair and reasonable manner, and Buyer hereby releases Randakks Cycle Shakk from responsibility or liability for any resulting incomplete fulfillment of Buyer’s order.
Privacy and Security
We at Randakks Cycle Shakk are committed to protecting your privacy. We use the information you provide during online purchasing to process your online orders ONLY. We do not sell, trade or rent your personal information to others. Randakks Cycle Shakk may release account information when we believe, in good faith, that such release is reasonably necessary to either comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of Randakks Cycle Shakk, our users, or others. We collect no other personal information about you other than what you provide during the checkout process.
Personal Information Collected
In order to process your online order, we require your name, email address, credit card number, expiration date, the name and billing address of your credit card, shipping address if different than your credit card billing address, and a contact phone number. This allows us to process and fulfill your order and to notify you of your order status.
Protecting Your Personal Information
When you provide us your personal information to process your online order, receive this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts all personal information you send us, ensuring that this information is sent to us in a private and secure manner. Once received, all of your personal information is protected against unauthorized access.
We will never contact you by phone or email to ask for your credit card information. If you receive a phone call or email requesting such information - DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, contact us by phone or email below and let us know that you have been contacted. Randakks Cycle Shakk representatives may contact you by phone or email to confirm the details of your order if required for fulfillment.
Please read this Copyright Notice carefully before using this site. By using this site, you signify your consent to the terms of this Copyright Notice. If you do not agree to the Terms, please exit the site.
You should assume that everything you see, read or hear on this site is protected by copyright, design right and/or other intellectual property rights unless otherwise stated and may only be used in accordance with these Terms. Randakks Cycle Shakk does not warrant or represent that your use of materials displayed on this site will not infringe rights of third parties not owned by or affiliated with Randakks Cycle Shakk. Images, illustrations, graphics, text, etc, are either the property of Randakks Cycle Shakk or third parties who have licensed their rights to Randakks Cycle Shakk. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms. Any unauthorized use of the images may violate copyright laws, trademark laws and/or other regulations and statutes.
The trademarks, logos and designs displayed on the site, are the property of Randakks Cycle Shakk or third parties who have licensed their rights to Randakks Cycle Shakk. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Randakks Cycle Shakk or such third party that may own the trademarks displayed on the site.
You may download, print and store selected portions of the content of the site provided that you (i) only use these copies for your own personal, non-commercial use, (ii) do not copy or post the content on any network computer or broadcast the content in the media, and (iii) do not modify or alter the content in any way. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Randakks Cycle Shakk reserves complete title and full intellectual property rights in any content you download from this site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without obtaining written permission from Randakks Cycle Shakk in advance.
Randakks Cycle Shakk has not reviewed all of the sites linked to this site and is not responsible for the contents of any off-site pages or any other sites linked to this site. Your linking to any other off-site pages or other sites is at your own risk.
This site may contain links to other Web sites operated by third parties other than Randakks Cycle Shakk. Such links are provided for your convenience only. Randakks Cycle Shakk does not control such Web sites and is not responsible for their content. The fact that this site contains links to other sites does not mean that Randakks Cycle Shakk approves of, endorses or recommends those sites, nor does it imply any association with their operators. Randakks Cycle Shakk disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party Web sites or content therein directly or indirectly accessed through links in this site.
General Terms of Purchase
The terms and conditions set forth in these terms of purchase (this (“Agreement”) and the “Terms of Access” constitute the entire agreement between Randakks Cycle Shakk and you (the “Buyer”) concerning product purchase through the Website, phone or email. Capitalize terms used herein shall have the meaning as defined herein, or if not defined, as defined in the Terms of Access.
Offer and Acceptance
By ordering a product on the Website, by phone or by email, Buyer shall be deemed to have made an offer to buy the specified product from Randakks Cycle Shakk pursuant to this Agreement. The acceptance and fulfillment by Randakks Cycle Shakk of any order placed with Randakks Cycle Shakk is subject to Buyer’s acceptance of all of the terms of this Agreement.
a. No waiver by either party of any breach of any terms or conditions contained herein shall be construed as a waiver of any succeeding breach of the same or any other terms or condition herein. Nothing contained herein shall limit the remedies of Randakks Cycle Shakk in the event of Buyer’s breach of this Agreement.
b. All notices related to this Agreement shall be in writing. The parties expressly agree that electronic communications shall be considered “writings” for all purposes under applicable law. If notice is not sent by electronic communications, notices shall be deemed given when delivered to or deposited in the United States mail, first class, postage prepaid, and, if to Buyer, sent to the address identified by Buyer when registering to purchase products through the Website and, if to Randakks Cycle Shakk, 201 Kelsey Lane, Suite B, Tampa, FL 33619.
c. If any terms and conditions herein are held to be invalid or unenforceable, such holding shall not affect the validity or enforceability of any other term or condition herein.
d. These Terms and Conditions shall be governed by and construed under the laws of the State of Florida, United States of America, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to this Agreement must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the state or federal courts of Florida. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.
e. Randakks Cycle Shakk may at any time revise these Terms by updating this posting. You are bound by any such revision and should therefore periodically visit this page to review the current Terms to which you are bound.